Privacy Policy

By accessing or using this website, you agree to the terms of this Privacy Policy. We are committed to respecting the privacy of users entering this site and we recognise the importance of the responsible use of information collected on this site. The purpose of this policy therefore is to explain to you the nature of the information we record and store about you and the way in which it is used. We reserve the right to alter the policy from time to time at our sole discretion.

To protect your privacy, we have adopted the following principles:-

Personal Information

When you choose to contact us by means of the website we will collect a limited amount of personal information from you. This is purely so that we can understand the nature of your query and respond to you in a suitable manner. Your personal information is retained on our database and is securely stored so that it cannot be accessed by other website users. We will not pass your information to any persons outside of our Firm.

Why we collect information

We retain data about you in order to:

• be able to inform you about other services that we offer, our facilities or keep you informed about developments in law or business that may be of interest to you
• update and maintain our client records
• to analyse the logs of our website which allows us to customise the content of our website and assist us in improving our online presence.

Information will be provided by any form of communication for which you have given us your contact details. This may include post, e-mail, text, fax or telephone.

Sharing your Data

We will not sell or rent your personally identifiable information to anyone.

If you do not wish to receive our own information updates or circulars please inform us in writing or via the website.

Recording Data and Security

Your data is stored electronically on computer systems and your information is protected for your privacy and security.

Data Protection Act 1998

The Data Protection Act defines the legal responsibilities of data users such as ourselves. The Act governs the collection, storage, use and transfer of personal data, for example, name, address, e-mail, age, etc. Further information on the Act is available on the Internet at www.dataprotection.gov.uk

Accuracy

We will do our best to maintain the accuracy of the personal information you supply to us. You have the right to access and correct your personal information at any time and if you wish to do so please contact us via our website or by post to:-

FAO The Data Protection Manager
Lumsdons Solicitors LLP
17 New Street, Stourport on Severn DY13 8UP
Telephone: 01299 827766
Facsimile: 01299 827251
Web: www.lumsdonsllp.com

Further Information

Our site may occasionally be linked to other relevant sites and where this is the case, this Privacy Policy will not apply to those other sites once you have entered them. We cannot be responsible for the content or the privacy practices of other sites.

Feedback

On our website from time to time we may provide space for your comments and/or provide a short survey for you to complete. This is used only to help us refine the content and relevance of our website. It is not re-used or re-applied for any other purpose.

Cookies

We may track your visit to our site by giving you a cookie when you enter. Cookies are pieces of information sent to your browser on a web server and stored on your computer’s hard drive for record keeping purposes. We use Cookies to make visiting our site easier. Cookies allow us to save passwords for you so that you will not have to re-enter them the next time you visit. Cookies cannot be used to obtain other information from your hard disk. The Cookie is used to collect statistical information and is not used to identify individuals.

Most browsers are initially set up to accept Cookies. If you prefer you can reset your browser either to notify you when you have received a Cookie or to refuse to accept Cookies.

It is important to note that if you choose not to accept Cookies, or you set your browser not to accept Cookies, you may not be able to use certain features on our site.

Aggregate Data

In general, our service automatically gathers certain usage information about the numbers and frequency of visitors to our website. We only use such data as aggregated. This collected data helps us to determine how much our clients use parts of the site, so we can improve our site for your use.

IP Address

We may collect and track traffic by IP address. An IP address is a number assigned to your computer when you use your browser on the internet. We log this information, but this information is never linked to any personally identifying information. It is used to audit the number of visitors coming to our website.

Opt Out

You will be given the option to opt-out every time you receive promotional communications from us.

Privacy Policy Changes

If we decide to change our Privacy Policy, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

To Alter your Details

To change any of the details we hold about you please email us at info@lumsdonsllp.com

Your Comments

Please send any comments about this website or privacy policy to info@lumsdonsllp.com

Lumsdons Solicitors LLP is a Limited Liability Partnership registered in England & Wales under registration number OC350510 and is regulated by the Solicitors Regulation Authority under SRA Registered Number 521827.